Frequently Asked Questions

Everything you need to know about your Mars By GHC experience.

How long does shipping take?

We typically process orders within 24-48 hours. Standard shipping usually takes 3-5 business days depending on your location.

What is your return policy?

We offer a 7-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain products may not be eligible for return.

Are your products authentic and high quality?

Yes, all Mars By GHC products undergo rigorous quality checks and are sourced from premium manufacturers to ensure the highest standards of fashion and durability.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.

Do you offer international shipping?

Currently, we primarily ship within India. However, we are working on expanding our reach to international fashion enthusiasts soon.