Returns & Exchanges

At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return or exchange it within 15 days of delivery provided it is in its original condition.

1

Initiate Request

Log into your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.

2

Quality Check

Ensure the garment is unworn, unwashed, and has all original Mars By GHC tags and packaging intact for a successful inspection.

3

Package & Pickup

Place the item back in its original box and our courier partner will arrive at your doorstep within 48 hours to collect the package.

4

Refund Processing

Once our warehouse team verifies the returned item, your refund will be credited to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing